Offering service continuity is a crucial component of the refrigeration package.

After Sales & Maintenance

The Epta after-sales network is able to support customers nationwide from service centres in Ringwood and Bradford, ensuring carefully planned preventive maintenance, fast and efficient reactive maintenance and the ability to maintain and improve energy efficiency.

Epta Service provides a wide array of options to tailor the service to a client’s requirements and ensure a high level of quality. After-sales service is there when needed, expertly and quickly.

Spare Parts

EptaService’s spare parts support is based on expertise and speed of execution, through the professionalism of technical staff who have a wide knowledge of our Group's products and systems. The common computerised system operating through Europe and worldwide provides instant access to parts and product information.


Our centre is fully equipped to breathe new life in to your existing refrigeration equipment. Using our expertise and experience, we can replace damaged panels and glass, interior fittings and shelves, repair integral units, replace trim and bumpers, update electrical components and repair and adjust door assemblies. We also provide an on-site repair and relocation service. Our network of cabinet repair engineers can ensure that equipment is down for the minimum amount of time, reducing the impact on your day to day business.  We manage the removal and destruction of redundant equipment, ensuring all waste regulations are adhered to, with efficient traceability from site to registered recycling companies.

Comprehensive refrigeration and air-conditioning design, installation, service and maintenance, including 24 hour emergency call-out, for retail and commercial customers using large plant systems, often across multiple sites. Our engineers are supported by expert call centre operators at Epta UK’s national call centre in Ringwood who provide 24-hour, 365-days a year service, whatever the time of day and wherever you are in the country.