Epta UK, part of the Epta Group, have been awarded Refrigeration Contractor of the Year 2018 by Mitchells and Butler PLC, recognition for the dedication and effort from the teams across Epta Service and Sales & Projects. Epta were shortlisted for the award and chosen by directors across M&B for the effective account management and service delivery. Phil Rowe, Area Building Manager for M&B presented the award to the teams based in Epta UK’s southern premises in Ringwood, Hampshire.

From improving back-office work flows to dedicated training videos for engineers, the knowledge, teamwork and efficiency shown across the business in delivering this successful account are a shining example of the customer service and refrigeration expertise cultivated in Epta UK. Pro-active account management and service delivery are at the heart of this award and the way Epta UK strive for excellence.

M&B were also impressed with how Epta worked with the M&B Building & Estate Teams to promote the Epta name and other works the company can offer above and beyond the contracted estate.

“All of the teams that work on this account are delighted at receiving recognition for their efforts to drive the effectiveness of this partnership forward and improve the service we deliver to our customers” – Louise Metcalfe, Key Account Manager Epta UK.

Epta UK have historically provided commercial refrigeration solutions for the grocery-retail sector however since the acquisition of Cold Service in 2014 the company is increasingly involved within the Food Service sector.