CASE STUDY: A complete refrigeration upgrade for Morrisons Bradford Victoria
CHALLENGE
Delivering multi-scope upgrade without pressing pause
Morrisons needed to refresh refrigeration across its Bradford Victoria store while keeping the doors open and trading as usual. Every phase had to be carried out in narrow overnight windows after midnight and completed before the morning rush. This required careful planning, tight coordination and the introduction of UK-specific pack technology designed to improve accessibility and long-term serviceability. The scope of the work spanned chilled, frozen and specialist counters, including Market Street, a core part of Morrisons’ fresh-first offer.
APPROACH
From cabinets to packs, an end-to-end delivery
Epta UK delivered the bulk of the upgrade, managing design, packs, cabinets, installation and cleaning from end to end. A wide range of cabinets were supplied and installed across the store, supported by the reintroduction of Epta packs into a UK supermarket project for the first time in almost a decade. Redesigned for the UK market, the packs are far easier to maintain, giving engineers access from three sides rather than just one, cutting service time and minimising disruption. Cold rooms were also restored to full working order through dedicated cleaning teams, while local manufacturing provided the flexibility to resolve issues quickly and keep the programme firmly on track.
PROJECT HIGHLIGHTS
A store-wide refrigeration upgrade delivered to plan
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Wide range of chilled, frozen, milk and specialist counters, including Gazelle Eco, Lion Eco, Comfort Midi, Tango, Valzer, Gran Bering, Caman OP freezer, Impala milk unit and Fish counter FDM.
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UK-specific packs reintroduced for the first time in almost a decade, designed for easier servicing with access from three sides.
- Cold rooms brought back to peak performance as part of the programme.
- Local manufacturing support enabled rapid responses and kept the install on track.
OUTCOME
Delivered to plan, with a milestone for Epta packs
The Bradford Victoria upgrade was delivered on schedule, with no disruption to customers. For Morrisons, it means a refreshed refrigeration backbone that supports its fresh-first proposition across Market Street and beyond. For Epta, it marked the successful reintroduction of packs into a UK supermarket project after nearly 10 years, a significant milestone and proof of our ability to deliver complex installs end to end.
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